F.A.Q.

Q: What file format should I send my files in?
A: We can use many file formats, but not all. Our first choice is the file right from the application that was used to create it. In most cases that means a file from;

- Adobe Illustrator (up to CS4)
- MacroMedia Freehand MX
- Corel draw (up to Version 10 for the Mac)
- Some MS Word files (check with us first)

Q: Can I send a jpeg or tiff file?
A: Depending on what we will be printing / producing, we may be able to use jpeg or Tiff files at 300 DPI, but they are not recommended.

Q: How big of a file can I send you?
A: We can except up to an 8 MB file via email, and up to 100MB's via our FTP site. Call for more information.

Q: Can I mail a file to you and what media type do you accept?
A: We can use Floppy Disks, CD or DVD.

Q: Do I need to send along the fonts?
A: If you are using one of the drawing applications listed above, you can convert to paths or create outlines and we should be fine.

Q: What size (or how big) do we send the file?
A: If it is sent as vector art it won't matter, as we can size as needed. If you are sending a jpeg or tiff file, then it needs to be at the final output size at 300 DPI.

Q: Can we send files from our web site?
A: In most cases - NO. Web images are often at 72 or 96 DPI, and will not re-produce very well at all.

Q: Can we purchase right from the web site?
A: In most cases - Yes. There are a number of links offering direct purchasing of products from the web site. Look for the "Buy-it-here" link.

Below is a copy of vector based artwork and a jpg file. I believe
you can see the difference between the two.

This is to help you understand why in most cases we require
vector artwork. With vector artwork we can provide you with the
best output for your project as possible.

Yes there are exceptions to the rule. Please call or email
and we'll be happy to answer any questions you might have.